FREQUENTLY ASKED QUESTIONS

GENERAL

Are you on the Beach?

No, we are not on the beach. We are located on the right hand side of Harrington Road as you drive into Harrington, just after you hit the 60km/hr speed limit.

We are surrounded by Crowdy Bay National Park making a beautiful backdrop for your holiday.

Courtesy buses can pick up and drop off to the local pubs and clubs.

What is the population of Harrington?

Just over 2,500 people reside in Harrington with a mix of retirees and young working families.

What other towns are nearby?

Taree, Tuncurry, Forster, Port Macquarie, Wauchope, Wingham and many other hidden gems across the Manning Valley. To learn more about out area please see our ‘Things to do’ page.

Do you have ice available?

No we don’t. Ice can be purchased from the IGA and Liquor stores.

What days is the office closed?

The office is closed on Christmas Day, New Years Day and Australia Day. If arriving on any of these days, office staff will contact you prior to your arrival to make arrangements for your check in.

What are the reception hours?

Our reception is open 7 days a week from 9am to 5pm. If arriving outside of reception hours, please ring ahead and let us know so we can cater for you. Thank you.

Do you have wifi available?

Yes we do have wifi available to park guests staying in cabins or on sites. Wifi is free for the first week (7 days) of your stay. Data bundles can be purchased after the week is up if you would like to stay connected.

Can we have visitors while staying in a cabin or on a site?

Yes, you may have visitors if you are staying in a cabin or on a site.

Your visitors must sign into the office when they arrive and leave (in case of an emergency evacuation). You are expected to collect your visitors from reception following their registration. Your visitors are not to be left to wander around the park looking for you.

Visitors must pay a day fee if they intend to use any of the parks facilities (pool, BBQ’s etc). The day fee will be determined by the office staff in consultation with your visitors when your visitors register at the office.

Unregistered visitors will be asked to leave the park immediately as will visitors who haven’t paid the day fee and are found to be using the parks amenities.

Once registered visitors must park in the designated visitor parking found at the entry gate or near the amenities block.

Visitors cannot stay the night.

Are their any extra costs?

Extra costs will be incurred if damage is done to any furniture, linen, walls or appliances within the cabins or other public areas such as amenities block, laundry, camp kitchen, BBQ area or pool.

We reserve the right to charge a pre-authorisation up to $50.00 on your credit card for cleaning fees if the cabin is left in an unreasonable state OR our pet or non-smoking policy inside cabins is ignored.

Any major breakages, damages or items removed from a cabin or amenity will be invoiced separately and charged to your credit card.

The pre-authorisation will be released upon inspection of unit being satisfactory.

 

KIDS

Can I hire a port a cot?

Yes, port a cots are available to hire. They are a soft mesh style cot and come with linen. Available for toddlers up to 14kg. There is a one time hire fee. When booking your stay add a port a cot to your booking in step 3 online or just let our office staff know.

Can I hire a high chair?

Yes, high chairs are available free of charge. Suitable for children up to 15kg.  When booking your stay add a high chair to your booking in step 3 online or just let our office staff know.

Can my kids ride bikes around the park?

Yes, push bikes and balance bikes are allowed with a helmet. No helmet, no riding.
Please note that the park roads are public roads and it is your responsibility to make sure your kids are car smart.

Can my kids ride their scooters, skateboards or rollerblades around the park?

No, the roads throughout the park are public roads, therefore it is too dangerous to allow kids on scooters, skateboards or rollerblades.

For use of Scooters, skateboards and rollerblades there is a great skate park in Harrington near the break wall.

Do you have Kids Club?

No, we don’t have kids club.

Do you have a jumping pillow or playground for kids?

No, we don’t. However if your kids would like to play at a playground, Harrington has two playgrounds. One located opposite the petrol station. The other located near the breakwall.

Do you have a pool?

Yes, we do have an inground pool, perfect for cooling off. The pool varies in depth and has a step around the edge. There are two seating areas perfect for smaller kids to stand at and a waterfall feature..

Are your cabins child friendly?

Yes, each cabin has a fully enclosed verandah with gate perfect for allowing kids outside. They also have a locking screen door and locking sliding door. However adult supervision at all times is recommended.

 

CABINS

Do your cabins have a kitchen?

Yes, all of our cabins have kitchen facilities, including gas cooktop, convection microwave, fridge, cooking utensils, crockery, cutlery and glassware. Our Executive two bedroom cabins also have an oven and dishwasher.

Do your cabins have a bathroom/ensuite?

Yes, each cabin has an ensuite with shower, basin and toilet.

Do your cabins have air conditioning & heating?

Yes, each cabin is fitted with reverse cycle air conditioning. Larger cabins have ceiling fans in bedrooms.

Is Linen provided?

Yes, all beds have sheets, quilts, blankets and pillows.

Are towels provided?

Yes, bath towels, hand towel and bath mat are provided. Please bring your own pool & beach towels.

Do your cabins have BBQ’s?

The Executive two bedroom cabins each have a BBQ for use. Other cabins can use the BBQ’s at the camp kitchen.

Do your cabins have outdoor furniture?

Each cabin has an outdoor dining area.

How close is the camp kitchen and pool area?

Extremely close! The camp kitchen and BBQ area is within 10m-20m and the pool is within 20m-30m.

Is there room to park a boat?

Yes, each cabin has a cement slab out the front with plenty of room for your boat and car. Please notify office before bringing your boat to ensure there is enough room at your chosen cabin during peak periods.

 

Are the cabins secure?

Yes, each cabin has a key locking screen door and key locking glass sliding door.

When are your cabins cleaned?

Each cabin is thoroughly cleaned after each stay. All linen is replaced. Bathroom, kitchen and floors disinfected.

Each cabin is also given a spring clean 4 times a year where the outside is washed down and the interior is cleaned from top to bottom including ceiling, walls and floors.

 

For information regarding your Pet staying in a cabin see our Pets Page.

SITES

Do your sites have concrete slabs?

Yes, all of our sites have concrete slabs, fresh water taps and grey water disposal.

What is the maximum size caravan or bus you can fit?

From 4m up to 20m long.

Do you have drive-through sites?

Yes we have 4 large drive through powered sites available.

We are fully self contained, do you have cheap sites for us?

Yes we have options for Fully self contained rigs on an unpowered site.

Are we near the amenities block, kitchen and pool?

All sites surround the individual ensuite amenities block, laundry and BBQ area. They are a short walk to the pool and camp kitchen.

Where do I park my vehicle?

All vehicle need to be parked within the boundary of your site. If you are having visitors there is allocated visitor parking at the entrance of the park or near the amenities block.

Can I have a camp fire or pot belly stove?

No, we don’t allow open fires or pot belly stoves as we are so close to Crowdy Bay National Park.

What does the BBQ area have in it?

The BBQ area has 4 picnic tables located under the trees, two large BBQ’s, a gas fired pizza oven, fridge, sink, kettle, toaster and microwave. All free to use.

What does the camp kitchen have in it?

The camp kitchen has 4 picnic tables located undercover, two BBQ’s, gas cook top, microwave, gas pizza oven, sink, kettle, toaster and fridge.

Where is the Laundry?

There are two laundry facilities available. One located within the ensuite amenities block and one located in the old amenities block near the pool. All washing machines and dryers are coin operated.

Clothes lines are located near the camp area and outside of the cabins.

 

For information on Pets staying on sites see our pets page.

FEATURED ACCOMMODATION

Executive Two Bedroom Villas

Our impressive new Two Bedroom Executive Villas are perfect for a family getaway or shared accommodation between couples or friends.

King size bed in Bedroom one and bedroom two with 2 King Singles. Different configurations available upon request.

The open plan lounge and dining area offer plenty of room to relax with glass sliding doors opening up to a secure verandah, perfect for children or pets. The galley style kitchen features all the mod cons including oven and dishwasher!

These Villas are at the top of our accommodation range and are rated 4.5 stars.

SITE OPTIONS

  • Powered
  • Ensuite Powered
  • Unpowered

CABIN OPTIONS

  • Executive Villas
  • Superior Cabins
  • Studio Cabins
  • Economy Cabins

CONTACT US

PHONE: 1800 931 822

OFFICE HOURS:
Open 7 days
9am - 5pm