How do I check-in?
Come into the office and let us know your booking reference or surname so we can find your booking. You will need to complete the guest registration form and to settle any outstanding monies owed on your accommodation (if not already paid in full). Please be aware all cabin bookings will require a credit card authorisation even if paying by cash. You will then be given your key access card to the boom gate and map and keys to your cabin.
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How do I check out?
Stop by the office and drop back your key access card and keys for your cabin as you leave. You will also settle any outstanding money owed on your accommodation.
If you are wanting to leave early before the reception is open, you can drop back your keys into the box outside the office building.
Arriving outside of reception hours
Please ring ahead and notify the office of your estimated arrival time. They will arrange other methods for you to enter the park and get to your accommodation.
Parking when checking in
As you enter our driveway please park on the left-hand side and follow the path to the office.
Boom gate access
When checking in, a boom gate access card will be given to you for the duration of your stay.
Arriving on a public holiday
The office staff will make arrangements for your entry before you arrive. Our office is only closed on Christmas Day. All other public holidays the office is open.
All parties of a group booking must check-in so they can be given their own key access card.