Checking in & out - Big4 Colonial Holiday Park

CHECKING IN & OUT

CHECK IN

From 1pm

CHECK OUT

By 10am

GENERAL INFO

Checking in

Checking in can be done after 1pm. If any earlier please contact the office to see if your cabin/site is available.

How do I check-in?

Come into the office and let us know your booking reference or surname so we can find your booking. You will need to complete the guest registration form and to settle any outstanding monies owed on your accommodation (if not already paid in full). Please be aware all cabin bookings will require a credit card authorisation even if paying by cash. You will then be given your key access card to the boom gate and map and keys to your cabin. 

Checking out

Please do so by 10am. We do allow late checkout, however, there will be a fee. Please organise with office staff first.

How do I check out?

Stop by the office and drop back your key access card and keys for your cabin as you leave. You will also settle any outstanding money owed on your accommodation.

If you are wanting to leave early before the reception is open, you can drop back your keys into the box outside the office building.

Arriving outside of reception hours

Please ring ahead and notify the office of your estimated arrival time. They will arrange other methods for you to enter the park and get to your accommodation.

Parking when checking in

As you enter our driveway please park on the left-hand side and follow the path to the office.

Boom gate access

When checking in, a boom gate access card will be given to you for the duration of your stay.

Arriving on a public holiday

The office staff will make arrangements for your entry before you arrive. Our office is only closed on Christmas Day. All other public holidays the office is open.

Group Bookings

All parties of a group booking must check-in so they can be given their own key access card.

CABINS

Our modern cabins are Family & Pet-friendly! From budget options to Executive Villas, we have your accommodation covered. Sleeping arrangements for 2 - 6 people, whether it's for an overnight stay or a holiday break!

FACILITIES

Grab the family, the marshmallows and meet new friends at the firepit. Cook up your creation in the pizza oven and eat dinner under the stars or in the undercover camp kitchen. All sites have access to our modern individual ensuite amenities block with key card access.

SITES

Set up your caravan, RV, camper or tent on one of our large grassy sites. Each site has a concrete slab, powerhead, freshwater tap and grey water disposal. Choose from powered, unpowered or ensuite* sites. Drive through sites also available. All sites are pet friendly.